Cancellations, Transfers and Refunds

The general terms below apply to your registration for the IELTS test.

  • You may cancel your registration for the IELTS test without charge provided at least 5 weeks’ notice is given.
  • If you cancel your registration for the IELTS test between 3-5 weeks before the test date, your test fee will be refunded, minus an administration fee of 1500 SEK.
  • If you cancel your registration for the IELTS test less than 3 weeks before the test date, you will not be entitled to a refund, unless your cancellation is due to medical reasons. In this instance, a medical certificate must be provided. Your test fee will then be refunded minus an administration fee of 1500 SEK.
  • You may transfer your test date ONCE free of charge provided you do so at least 3 weeks in advance of the your test date. Any further transfers or cancellations of the same registration will be subject to at least a 1500 kr administration fee regardless of the time remaining to the new test date.
  • Refunds can take up to 7-10 working days to process.


Please contact IELTS administration in Malmö by email if you need any clarification on any part of the above information.

IELTS Administration Malmö
ielts.malmo@folkuniversitetet.se