Organisations and services that provide advice and support

Helplines

Jourhavande medmänniska (Crisis helpline)

For people who need compassionate support at night.
Open every day from 21:00 to 06:00.
Phone: 08-702 16 80

Jourhavande präst (Priest on Call)

For people who need compassionate support at night. The Priest on Call has a duty of confidentiality and you’ll be anonymous. Call 112 and ask to speak to the Priest on Call.
Open every day from 21:00 to 06:00.
Phone: 112

Children and young people

BRIS (Children’s Rights in Society)

You can talk to BRIS about anything you like. 
Open 24/7 if you’re 18 or under.
Phone: 116 111
Live chat: bris.se

BUP En väg in (Child and Adolescent Psychiatry – A Way In)

Advice and help in deciding whether further care is necessary. You can call them if you’re under 18, a guardian, or if you work in health care, education or social care. 
Open on non-holiday weekdays between 07:45 and 16:00
Phone: 08-123 524 50

BUP Akutenhet (Child and Adolescent Psychiatry – Emergency Unit)

Open evenings and nights from 16:00 to 08:00 as well as weekends. 
Phone: 08-123 669 00 

Jourhavande kompis (Peer support chat service)

A support chat service where children and young people up to 25 years old can chat anonymously about anything they like.
Open Monday to Friday from 18:00 to 21:00 and weekends from 14:00 to 17:00.
Live chat: www.rkuf.se/fa-hjalp/jourhavande-kompis  

Killfrågor (Advice chat service for boys and young men)

A support chat service provided by the organisation MÄN and aimed at anyone who identifies as a young man between the ages of 10 and 20.
Open Sunday to Thursday from 19:00 to 21:00.
Live chat: killar.se

Nätvandrarchatten (Digital outreach support chat service)

For young people aged between 12 and 25 who just want to chat with a trusted adult or talk about something that’s bothering them. The chatline volunteers work for the Church of Sweden. 
Open Monday, Wednesday and Sunday from 19:00 to 22:00.
Live chat: kyrkanssos.se/hitta-hjalp/natvandrarchatten/ 

Tilia (A non-profit that promotes the mental health of adolescents and young adults)

Tilia provides compassionate support for adolescents and young adults anywhere in Sweden, regardless of gender identity or whether they are experiencing mental distress. 
Open every evening all year round from 21:00 to 22:30.
Live chat: teamtilia.se/chatt/ 

Tjejzonen (“The Girl Zone” support chat service)

At Tjejzonen you can talk to a “Big Sister”, who’ll listen to you when you feel you need it.
Open Monday to Sunday from 20:00 to 22:00.
Live chat: tjejzonen.se/fa-stod/chatterna/ 

Unga Relationer (Young Relationships)

Unga relationer provides support and information to people under 20 who are being abused in a relationship, know someone who is being abused, or are themselves abusing someone. 
The chat service is open every evening from 20:00 to 22:00.
Live chat: ungarelationer.se/ 

Women

Kvinnofridslinjen (National Women’s Helpline)

A helpline for women who’ve been subjected to threats or violence. Loved ones are also welcome to call. The helpline advisor has a duty of confidentiality. Calls are anonymous and won’t appear in your phone bill. 
Open 24/7.
Phone: 020-50 50 50

Kvinnors nätverk (Women’s Network)

Are you being subjected to coercive control, restrictions, threats or violence by your family or relatives? The Women’s Network offers counselling and emotional support.
Phone: 08-728 00 55

Somaya (Somaya Women's Shelter)

Somaya empowers women and children in violent or oppressive situations. It offers counselling and emotional support.
Open on weekdays from 09:00 to 16:00
Phone: 020-81 82 83

Men

Mansjouren (Men’s helpline)

Provides counselling, emotional support and peer support groups
Open from 12:00 to 14:00 and 18:00 to 20:00 from Monday to Friday and on Sundays, and from 12:00-14:00 on Saturdays.
Phone: 08-30 30 20

Under Kevlaret (Peer support network for boys and young men)

At Under Kevlaret you can talk about anything, from loneliness, break-ups, anxiety and performance anxiety to family issues, drug problems, sex and love.
Open Sunday to Thursday from 20:00 to 22:00
Live chat: www.underkevlaret.se/chatt 

Substance abuse

AA (Alcoholics Anonymous) 

AA provides a helpline that you can call anonymously to ask questions about AA and alcohol. It is also for the friends and relatives of people who drink too much. The helpline advisors have personal experience of alcohol abuse and are sober alcoholics. 
Open all year round from 11:00 to 13:00 and 18:00 to 20:00 
Phone: 08-720 38 42

Alkohollinjen (Alcohol Line)

The Alcohol Line is available both for people who need support in changing their drinking habits and for people who are worried about someone else.
Open Monday to Thursday from 11:00 to 19:00, and Friday from 11:00 to 16:00
Phone: 020-84 44 48

Dopingjouren (Doping helpline)

A helpline service for anyone with questions about anabolic androgenic steroids. Callers are anonymous and confidentiality applies. Dopingjouren answers questions about effects, side-effects and substances, and provides counselling and emotional support to relatives and to people who are abusing steroids.
Open Monday to Friday from 10:00 to 12:00
Phone: 020-546 987

Droghjälpen (Drug Help)

A place for anyone affected by drugs. Droghjälpen provides information, advice and support to people who are thinking about their drug habits or worried about someone they care about.
Open on Mondays and Thursdays from 09:00 to 16:00.
Phone: 020-91 91 91

Eating disorders and self-harm

Shedo (Self Harm and Eating Disorders Organisation)

A support chat service for people who need someone to talk to about self-harm, eating disorders and other self-destructive behaviour, both individuals that self-harm and loved ones who need support.
Open Monday to Thursday and weekends from 20:00 to 22:00
Live chat: sjalvskadechatten.shedo.se/ 

Ätstörningslinjen (Eating Disorder Helpline)

A national helpline via Frisk & Fri. You can call if you have questions about eating disorders. The line is staffed by volunteers with personal experience of eating disorders. 
Mondays and Tuesdays from 19:00 to 20:00
Wednesdays from 13:00 to 15:00 and 19:00 to 20:00
Thursdays from 19:00 to 20:00
Phone: 020-20 80 18

Crime and violence

Brottsofferjouren (Victim Support Helpline)

Provides support to victims of crime as well as witnesses to a crime
Open on weekdays from 09:00 to 19:00, and weekends from 09:00 to 16:00 (closed for lunch from 12:00 to 13:00)
Phone: 116 006

Storasyster (Big Sister)

A non-profit organisation that supports victims of rape and other sexual abuse. 
Open Monday to Thursday and Sundays from 20:00 to 22:00
Live chat: storasyster.org/

Jourerna i sydöst (Helplines in the south-east)

For people who’ve been subjected to violence. Anyone is welcome to call, regardless of gender identity, age or the type of crime they’ve been subjected to.
Open Monday to Thursday from 19:00 to 21:00
Live chat:  www.jourernaisydost.se/

Suicide

Självmordslinjen (Mind Suicide Line)

For people who are having suicidal thoughts, or if you have questions about a loved one who is having suicidal thoughts. Callers are always anonymous.
Open 24/7 all year round.
Phone: 90 101

Spes (National Organisation for Suicide Prevention and Survivor Support)

Spes provides a helpline for people who have lost someone to suicide.
Open every day from 19:00 to 22:00
Phone: 020-18 18 00