Cancellations need to be received by the ISU Office no later than 1 month (30 days) before the course starts. In order to receive a refund (minus the non-refundable application fee), you must send an email (firstname.lastname@example.org) supported by appropriate documentation and a request for a refund.
Refund claims later than 1 month (30 days) before a chosen course starts will forfeit half of the course fee. Refunds will NOT be given after the course starts.
NOTE! In the case of rejection of a visa application, refunds are made without any reference to the above rule. However, all the necessary bank information for refund purposes MUST be submitted no later than 2 months (60 days) after the receiving of a formal letter of refusal from the Swedish Migration Board. Delay in providing this information or lack of any contact from the applicant during the 60-day period will lead to cancelation of the refund claim.